Bruce writes:

<<Motherboard had been replaced with HP 090 CL about a year ago... I can't 
get online via my broadband. BTW, I have the original disk that came with 
the computer,>>

Open Control Panel/Network and see if there's an icon there for network 
connection. If not,  you need to install the LAN drivers which should be on 
the motherboard CD.  If the CD autoruns, you are looking to install 
probably both the chipset drivers and the LAN drivers. It's possible that 
the LAN driver won't install without the chipset drivers being installed 
first---I don't know for sure.

If the Cd does not autorun, go to My Computer and open the CD icon. You may 
have to browse around to see if you can find a setup.exe file.

Otherwise you could get on the internet via another computer and download 
drivers for your motherboard---just Google" hp 090 cl motherboard drivers" 
(or maybe LAN drivers). Quite likely you'll get a bewildering array of 
possible drivers, and you may have to download several in order to get the 
right one.

If there is an icon in the Control Panel  Network centre, right click it, 
go to Properties, and click "install driver". Then point the installation 
manager to whatever drivers you've either found on the CD or that you have 
downloaded. It's often very much trial and error. The OK button to install 
the right drivers will remain frustratingly blank until the wizard finds 
the correct driver.

It sounds from your email that you may have already gone down part or all 
of this track, it's not quite clear. If you have the correct mobo CD, the 
LAN driver will have to be in there somewhere.

You could always phone your ISP tech support for guidance---this is within 
their area of expertise and most will have the necessary knowledge to guide 
you, or at least tell you where it's going wrong and what you need to do.

I've often found that finding these things can sometimes drive you to 
distraction. But I'm not telling you anything you don't already  know!

Don Penlington

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