Look under wireless security for the encryption type and change it to open.

On Mon, May 16, 2011 at 11:02 PM, Katz <[log in to unmask]> wrote:
> *A couple ipods and a ps3 connect with no problem.
>
> The laptop can find the wireless, and says it's connected, but it's really
> not.  Under Network and Sharing it shows it's connected to the network, but
> not the internet.  If I plug the cable directly into the laptop, it works.
>
> It can pickup a non secured wireless signal from somewhere in our
> neighborhood fine.  But it's much slower and not always available.
>
> I don't understand WEP or Open.
>
> The laptop used to work, but we changed services and modems.  The other
> modem was from AT&T and wireless without a separate router.
>
> Diane
> *
> On Mon, May 16, 2011 at 2:37 PM, Hugh Vandervoort <
> [log in to unmask]> wrote:
>
>> Are there other computers connected and working? Have you looked for a
>> driver or firmware update? Is there a firewall in place?
>> Try WEP or Open to verify the wireless hardware works properly.
>> I saw this situation with basically the same hardware recently and was
>> unable to ever get a connection, but I didn't get a chance to try any
>> updates. I later found out others had tried and failed with this
>> hardware as well.
>>
>> On Mon, May 16, 2011 at 2:12 PM, Katz <[log in to unmask]> wrote:
>> > *I'm trying to get my Compaq laptop running Vista to work with my router.
>> > I'm using Comcast Broadband with an Arris modem plugged into my Netgear
>> > router, which is plugged into my pc.
>> >
>> > The laptop finds the signal, but can't connect.  I have the Wireless
>> > Security set as WPA_WPA2-PSK and have a password.
>> >
>> > Thanks.
>> >
>> > Diane
>> > *
>> >
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>
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