Vern wrote:
>have lost my dvd rom and the cd rom>>
The problem may be related to UpperFilters and LowerFilters.
Although the problem is more common in Vista, the same procedure applies to XP.
Start regedit, and go to
HKLM-system-currentcontrolset-control-class-{4d36e965-e325-11ce-bfc1-08002be10318}
And remove UpperFilters (the entry may contain info about incd).
Also remove LowerFilters from the same location, if it is there.
Disable any incd services and auto-startup programs.
Reboot.
More here:
http://support.microsoft.com/kb/256986/
Don Penlington
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