Thu, 11 Sep 2008 19:29:02 EDT
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Alfreda,
Something to try. Right click My computer, choose properties then click
Device Manager. Does "Display adapters" display a yellow question mark? If you
click on the plus sign by display properties it should show the computers
display device (such as a video card name). Right click this and then click
"update drivers".
On the screen that opens be sure "Install the software automatically" is
selected then click "next". It will search your computer for the correct driver.
If it doesn't find it check to see if you have a cd for the video card (if
display adapter shows a video card name) that may have come with the computer.
If you have one, go through the above steps, but choose "install from a list
or specific location" instead of "Install the software automatically" and
choose the cd drive that you put the video cd in.
I hope this helps but if not get back to the list with what you have tried
and someone may have a better suggestion to try.
As a side note, I would suggest downloading Belarc Adviser.
http://www.belarc.com/free_download.html
It will give you all the info about your system that us "Tech challanged"
folks could need!
-Phil-
In a message dated 9/11/2008 12:58:20 PM Eastern Daylight Time,
[log in to unmask] writes:
You are so right. I apologize!!
I have an Acer desktop model which has Windows WP running on it. I'm not
the least bit techie so don't know if it has a video card or onboard
video.
The more info on your system, the more likely to get
> help solving your problem. That being said...
>
> I have had a similar issue twice in the past. First time was a nasty
> virus
> that was rather complicated to remove. The second time, my video drivers
> got
> corrupted.
>
> In the first instance, I ran a virus scan which showed there was an
> infection. I did an internet search of the virus name and found
> instructions to
> remove it which included disabling system restore (this deletes all
> previous
> restore points), starting in safe mode then running a variety of virus
> and
> malware removal tools.
>
> The second time was as simple as going to the computer manufacturers
> website and downloading the drivers needed. I hope this is your solution
> but, as I
> said, with more info on your system, the more tech-savy members of the
> list
> will probably find your solution.
I will try this.
Thanks so much for answering.
Alfreda
> Good luck
> -Phil-
>
> In a message dated 9/9/2008 12:40:26 PM Eastern Daylight Time,
> [log in to unmask] writes:
>
> Hi:
>>
>> When I first turn on my computer, the color is alright. After a few
>> seconds the screen goes black and when it comes back on the color is
>> out
>> of whack. I then have to go to the control panel, then display and
>> change the color from 8 bits to 32 bits.
>> Does anyone know how I can get the color to stay at the 32 bits?
>>
>> Thanks in advance.
>>
>> Alfreda
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