Hereis the web site
http://www.nticentral.org/apply/a0035.shtm
and   here is thejob description

Membership Specialist

This position is Screen Reader accessible
25



Membership Specialist (calling for National Company)

This position is available to applicants using Screen Readers

NTI Job Code: CS-08-01

This is a home-based, part-time, year-round permanent position in which the
employee performs as a Membership Specialist for a National Company.

You must have strong customer service skills.
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• This position entails calling existing members whose membership has
recently expired. Our goal of these calls is to renew the member over the
telephone
(debit or credit) to ensure that the membership is active. Gathering
information regarding the reason the membership expired as well as noting
the information
correctly in the database and up selling is extremely important (quality
checks are performed on a regular basis/quality standard must be met).
• All membership specialists are Employees.
• Potential Membership specialists must:
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• Have prior work experience in the fields mentioned above
• Meet the home office requirements
• Be able to work evening hours
• Be comfortable asking probing questions while on the telephone
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• We determine success in five ways:
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• Number of telephone calls per hour
• Number of renewals/ member upgrades per shift
• Accuracy of information provided to members
• Accuracy of updating / entering information into database
• Reliability of Employee
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• We do monitor telephone calls daily. All telephone calls are recorded for
training purposes.
• Postions pay $12.00 per hour
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• There is an incentive per project
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• Hours for these positions are:
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• Specialists must be able to work a minimum of 20 hours per week
• Monday through Friday 5 - 9 PM EST
• Saturday 10 - 1 PM EST
• Saturday 1 - 5 PM EST
• Limited number of additional daytime hours are available
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Personal Requirements
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• Position requires a minimum of 25 telephone calls to members per hour.
• Exceptional telephone etiquette
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• Problem solving skills
• Compassion
• Confidentiality
• Organizational skills
• attention to detail
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• Ability to pass a Background Check.
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Workplace Requirements
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• Quiet and professional work environment
• Windows XP or Vista
• Home Telephone (cell phone cannot be used) with headset
• Long distance service (only used as a backup in the event that the
telephone system is not operational)
• High speed Internet Access - Cable, DSL, or FiOS (all applications are web
based)
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Addition Information and Home Office Requirements
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• Click to review more detailed home office requirements
(adobe pdf document)
list end

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There are otherjobs too on the site but this one works with a screen reader.
I have a friend who has this job....she seems to like it.  
Rhonda

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