Hi.
Well, it is becoming enough of a headache at work that on some of our
systems that need to stay up 24/7 we are looking at retiring those licenses
and switching to Window-Eyes. I am going to be doing compatibility testing
with Window-Eyes this week with our Point Of Sale software, and if it
works, we are pulling the trigger. I had an illuminating morning several
weeks ago when we had to reimage one of our cash register machines and had
a miserable time resetting the ILM Authorization necessitating a call to
Freedom Scientific. That wasn't a huge deal then, but suppose we had
gotten the call on a Sunday when there is no tech support. Our stores do
have Sunday hours. This POS software is pretty DOS-like, so I suspect
Window-Eyes will do better with it anyway.
My point though is that a couple of years ago, my organization would have
just bought JAWS, no questions asked, but we are changing our outlook and
are looking at competing products and are considering retiring JAWS when
the it looks like it might be a support headache or when development would
be easier with other products. Bluntly, the JAWS Frame Manager isn't that
stable, and it has some bugs in it. When that type of solution is needed,
Window-Eyes is almost always more reliable.
When a solution requires scripting, then JAWS is still a better approach.
My point is that whether they realize it or not, they are losing some sales
because of their ILM scheme. Maybe not a lot, but they are losing some.
73, de Lou K2LKK
At 09:50 PM 11/24/2007 -0500, you wrote:
>As long as the prophets come in, they don't care.
>
>
>----- Original Message -----
>From: "Lou Kline" <[log in to unmask]>
>To: <[log in to unmask]>
>Sent: Saturday, November 24, 2007 11:16 AM
>Subject: Re: Information regarding the JAWS 9 SMA shipment in theUnited
>States
>
>
> > Hi.
> >
> > I frankly don't know what Freedom Scientific would do for trouble if they
> > didn't have their ILM authorization scheme. I find ILM problems to be
> > responsible for about 80% of the support problems that we have with video
> > intercept problems making up about another 15% of the problems. I just
> > wonder how many more times they have to shoot themselves in the foot
> > before
> > they figure out that it isn't worth it.
> >
> > 73, de Lou K2LKK
> >
> >
> >
> > At 11:48 PM 11/23/2007 -0500, you wrote:
> >>Mine said 0 as well but when I went to the FS activate site it correctly
> >>said I had 1 left and I got 9.0.
> >>----- Original Message -----
> >>From: "T Behler" <[log in to unmask]>
> >>To: <[log in to unmask]>
> >>Sent: Friday, November 23, 2007 11:33 PM
> >>Subject: Re: Information regarding the JAWS 9 SMA shipment in theUnited
> >>States
> >>
> >>
> >> > Harvey:
> >> >
> >> > What's the best way to check whether you are entitled to another
> >> > upgrade?
> >> >
> >> > I did the alt H and A sequence at the Jaws window, and was surprised to
> >> > find
> >> > that they had me listed for no additional upgrades.
> >> >
> >> > This is weird, since my University purchased 7.0 for me a little over 2
> >> > years ago, at which time I was entitled to the next two upgrades.
> >> >
> >> > I have written to the tech support folks, but they are not always known
> >> > for
> >> > their quick response.
> >> >
> >> > Any help would be suggested here. I'll also maybe call them on Monday.
> >> >
> >> > 73 from Tom Behler: KB8TYJ
> >> >
> >> > ----- Original Message -----
> >> > From: "Harvey Heagy" <[log in to unmask]>
> >> > To: <[log in to unmask]>
> >> > Sent: Friday, November 23, 2007 11:20 PM
> >> > Subject: Re: Information regarding the JAWS 9 SMA shipment in theUnited
> >> > States
> >> >
> >> >
> >> >> Tom, you, Danny and anyone else are both very welcome. As for myself,
> >> >> I
> >> >> don't know if I am entitled to 9.0 or not. I'll have to check. 73.
> >> >> Harvey
> >> >>
> >> >>
> >> >
> >>
> >>
> >>
> >>
> >>--
> >>No virus found in this incoming message.
> >>Checked by AVG Free Edition.
> >>Version: 7.5.503 / Virus Database: 269.16.5/1149 - Release Date:
> >>11/24/2007 10:06 AM
> >
> > Louis Kim Kline
> > A.R.S. K2LKK
> > Home e-mail: [log in to unmask]
> > Work e-mail: [log in to unmask]
> > Work Telephone: (585) 697-5740
> >
> >
>
>
>
>
>--
>No virus found in this incoming message.
>Checked by AVG Free Edition.
>Version: 7.5.503 / Virus Database: 269.16.6/1150 - Release Date:
>11/24/2007 5:58 PM
Louis Kim Kline
A.R.S. K2LKK
Home e-mail: [log in to unmask]
Work e-mail: [log in to unmask]
Work Telephone: (585) 697-5740
|
