Be careful out there. And don't buy from "radios_n_stuff" on eBay.
----- Forwarded message from "eBay Member: buddybrannan" <[log in to unmask]> -----
To: [log in to unmask]
Item number: 300045743084
Payment Method: PayPal
Date of Payment: 11/12/06
Dispute Resolution: None used
Seller Contact: No-I have not attempted to call
Customer concern: Hello:
As the auction listing states, I should have received a VHF radio
repeater (in a cabinet), a power supply, and
instructions/schematics. I received the repeater and cabinet, but I
have not received the power supply or the instructions and
schematics after over two months.
Beginning in December, I Emailed the seller about this issue and was
promised resolution several times. I Emailed earlier, but did not save
Emails on this until 12/15/2006, which I will provide if you need, but
in each case, I was given some sort of delay. The weather during the
blizzard was understandable, but when, after the package was
supposedly returned with illegible shipping label and would be sent
out again and was not, and I was again this week promised resolution
and none was forthcoming, I really had no choice.
The text of the Email from December 15th, from Sam
(schris2183@aolcom):
I am out of town til friday noon but will take care of this once and
for all to your satifaction when I get home.
Sam
-----Original Message-----
From: [log in to unmask]
To: [log in to unmask]
Sent: Thu, 14 Dec 2006 8:18 PM
Subject: Power supply and repeater docs again
Hi Sam,
I'm becoming a bit concerned about the power supply and documentation
for the Wabco repeater, as they still haven't arrived. When were they
shipped? I would like to conclude this transaction and leave you
positive feedback, but I can do neither until I've received the
balance of the auction items. It has been over a month since I
completed payment. While I understand that you've been out of pocket
for some of this time and that you clearly have good intentions (as
demonstrated by the repeater arriving two or three weeks ago), I'm
sure you can understand my position here as well. If, indeed, these
items were shipped, we need to track them and take appropriate action
if they were lost or misdirected. If they weren't shipped yet
(although you indicated last week they were), I'd like to know that as
well. I believe I have been very reasonable to this point and
appreciate your cooperation in concluding this business.
Thanks,
--
Buddy Brannan, KB5ELV: Executive In Training!
Independent Watkins Manager #361534
Shop our catalog of over 350 products for your home and health...and
check out our fabulous 2006 Holiday Gift and Entertaining Line!
http://www.tastyshop.net
..And see how a Watkins business can improve your life in our free
Ebook: http://www.tastybiz.com
________________________________________________________________________
Check out the new AOL. Most comprehensive set of free safety and
security tools, free access to millions of high-quality videos+from
across the web, free AOL Mail and more.
I never received any tracking information after that Email. Instead,
when I followed up on December 27th (thinking he might have meant
Friday, December 22, as I got the reply very late), I got:
Just informed today I have a package downtown at Fedex that was
undeliverable. Not sure what it is but may be yours. Will go down
tomorrow and see. I
will contact you tomorrow. I assumed it had been delivered by now.
Sam
He told me that, yes, it was my package, and it would go back out
right away, which woudl have been January 2, accounting for the bad
weather in Colorado. When, by January 9th I received nothing, allowing
for time for a delivery or some sort of notification, I sent out
another Email. No response, so I sent again the next day (January
10th), and got this response, which looked suspiciously like the first
one:
Sorry, I am out of town and will be home friday. I will contact my
assistant and get that info for you. I have been away from
+the computer for a few days. I will make sure this is handled this
week one way or another.
Sam
-----Original Message-----
From: [log in to unmask]
To: [log in to unmask]
Sent: Wed, 10 Jan 2007 4:47 PM
Subject: Re: Power supply and repeater docs again
Hi,
Yesterday (Tuesday) marks one week since the date you gave me for the
shipment
of the repeater power supply and documentation. In that week, I have
written to you twice to request tracking information and have heard
nothing back. I also sent this note yesterday and still heard
nothing.
Friday will be exactly two months since I completed payment for the
auction. I believe I have been more than patient and understanding
with your delays in completing the transaction and sending the balance
of the items in the auction listing and with your seeming difficulty
in maintaining a good line of communication through this process. I
(or any other buyer, for that matter) shouldn't have to hound you
weekly to complete an auction that was properly paid.
If, by Friday, I do not receive either a tracking number from you, or,
preferably, a tracking number and the balance of the auction items, I
will have no choice but to file a complaint with eBay and leave
appropriate feedback.
This may not be an important issue to you, and you may have enough
eBay sales that one more negative feedback means nothing to you. What
a shame. I'm sorry it's come to this, and I really hate that we have
to deal this way with each other. Getting on someone's back is really
something I don't enjoy.
Thank you,
--
Buddy Brannan, KB5ELV: Executive In Training!
Independent Watkins Manager #361534
Email: [log in to unmask] or phone 888-75-BUDDY
Shop our catalog of over 350 products for your home and health:
http://www.tastyshop.net
..And see how a Watkins business can improve your life. Read our
free Ebook: http://www.tastybiz.com
Ask me about the extra incentives (spell that b-r-i-b-e-s) for joining
my team in January!
________________________________________________________________________
Check out the new AOL. Most comprehensive set of free safety and
security tools, free access to millions of high-quality videos+from
across the web, free AOL Mail and more.
Note that after neither promise to resolve this did I get any
resolution. Not even a tracking number, which would have been easy
enough to provide. I never even got any Email about delays unless I
initiated the inquiry, which certainly shouldn't be the case after two
months.
This is the first time I've had a significant problem on eBay. How can
this be resolved?
----- End forwarded message -----
--
Buddy Brannan, KB5ELV: Executive In Training!
Independent Watkins Manager #361534
Email: [log in to unmask] or phone 888-75-BUDDY
Shop our catalog of over 350 products for your home and health:
http://www.tastyshop.net
...And see how a Watkins business can improve your life. Read our
free Ebook: http://www.tastybiz.com
Ask me about the extra incentives (spell that b-r-i-b-e-s) for joining
my team in January!
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