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Fri, 3 Sep 2010 14:55:56 -0700 |
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I suspected something like that. I was hoping that somewhere in all the
IT merger madness that eMachines was bought out by HP and that might
explain this anomaly. Is there any other possibility on that HP flash
screen than they installed an HP board into my eMachines? And if that is the case and the
only way to save this is to install HP drivers, is that going to trip up
other programs and hardware that were used to playing well with
eMachines mother board?
Bruce
PS For those who did not see the earlier posts, I paid to have motherboard replaced on my eMachines D2880 and now the computer and programs are crashing a lot which it did not do before.
--- On Thu, 9/2/10,
Kenneth Whyman SC <[log in to unmask]>
wrote:
From: Kenneth Whyman SC
<[log in to unmask]>
Subject: Re: [PCBUILD] What is
reasonable to expect after paying to replace mother board?
To: [log in to unmask]
Date:
Thursday, September
2, 2010, 12:00 PM
Sorry
to be the bearer of bad news, but here goes. That new mainboard is
interacting
very poorly with the old drivers still installed on your
operating
system, primarily because there are Emachines specific drivers
trying
to interact with HP hardware and BIOS. Factory restore discs are
very
particular to each manufacturer, as they contain only a subset of
drivers
suited to the expected hardware configuration, rather than the
full
driver set offered by retail copies of Windows. Your shop did a
very
bad thing to you by not replacing your old eMachines mainboard with
an
identical replacement
part. Shame on them for doing that. They need
to replace this
motherboard with the right one at their expense for the
screw-up,
honestly. Barring the cooperation of your shop, you have a
couple
options. First one is to wipe and restore your system using an HP
factory
restore CD
appropriate to that motherboard. Second is to wipe
and restore your
machine using a retail copy of Windows and then
download missing
drivers from HP. Third is to install drivers from HP
onto your
existing Windows
installation using Safe Mode
to bypass what
does not work, though this third option is temporary
at best, and
unworkable at worst. At this point, your eMachines
restore disc has been
rendered useless by the hardware change. Most
manufacturers lock their
restore discs so they only work on the right
model of computer. Hope
things work out for you soon.
The NOSPIN Group is now offering Free PC Tech
support at our website:
http://freepctech.com
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