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Subject:
From:
Don Penlington <[log in to unmask]>
Reply To:
Personal Computer Hardware discussion List <[log in to unmask]>
Date:
Sun, 13 Jan 2008 17:26:18 +1000
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Donna wrote:
>I am running Windows XP Pro, V2002, Ser Pack 2. Intel, Pentium 4 
>CPU,Windows O/S and tried to use my cd drives tonight - I get the 
>following error message: Windows cannot start this hardware device because 
>its configuration information (in the registry) is incomplete or damaged. 
>(Code 19). I tried uninstalling then re-installing them and they still do 
>not work. HELP!!>>


First try System Restore.

If that doesn't work type the whole error message, including the error code 
Number, into Google. You'll find 1000's of possible reasons and solutions. 
Select the ones that best fit your setup.

For example, it's a common problem with older versions of Roxio's EasyCD, 
in which case you need to download new drivers.

Don Penlington


 From the Beach at Surfers Paradise in sunny Queensland.
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