Paul.... I tried both of them.. old and new over and over and over and
over... nothing worked... What I think happened here is while I was working in
a graphics program, my mouse/cursor started acting funny, he would shake
and move and vibrate all across the screen.... I had no control over it.
This has happened to me before, but after about 5 minutes it would stop... but
this time, it never stopped and since I had no control, I couldn't do
anything therefore lost all I was working on in that program, so I called the
people who had my antivirus program, thinking someone was in my puter and
took control over it.... Now.. at that time, I didn't know my password
wouldn't work when I logged into this company while he was trying to help me....
I tried both passwords over and over and over and even gave the guy one to
try, but nothing worked... he did a scan and there were no invasions of
malware. That's when I decided to call Dell and they said I had to format
which would be a fee.
I have no idea why that mouse did that.. it's done this a couple times
before as it dances across the screen shaking and you can't do anything but
watch it. So I decided to try and do a REPAIR on my Dell, but in order to do
that, it told me I had to put in my password, which I didn't have. So as
a last resort, I did a system restore and that's what did it for me. My
password worked fine after that.
In a message dated 12/14/2011 6:13:52 P.M. Central Standard Time,
[log in to unmask] writes:
Did you try your old password? Maybe the new one didn't 'take'. Or try
the new one but add a space at the end. Both long shots, but worth a try.
Paul Hachmeyer
-----Original Message-----
From: Personal Computer Hardware discussion List
[mailto:[log in to unmask]] On Behalf Of [log in to unmask]
Sent: Wednesday, December 14, 2011 12:54 AM
To: [log in to unmask]
Subject: [PCBUILD] Lost Password
I have a Dell studio, win 7 home, and somehow my pw won't work... I have
it written down, but no matter how many times I put it in there.. it still
won't work. This is the right pw cause I have the date I reset it which
was the other day. I looked in the Reset PW section of my computer, and it
keeps telling me it's not right and I know it is. I am the ONLY person
using this puter so there is no reason why it wont work. I just read where I
had to reinstall Windows 7 in order to change my password. I need
help...
is there any other way I can change it without reinstallation. Harriet
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