Hi
May be I've been lucky but I have always had good luck with Kenwood
repair. Then also I only use the repair facility in California.
Its funny to know that a professional could be driven to such lengths as
you described. May be I should send them my Icom just joking.
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----- Original Message -----
From: "Lowell Miller" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Saturday, April 01, 2006 12:04 PM
Subject: Re: Malfunctioning THF6A
> Well, for my 2 cents worth; I had a very bad experience with Kenwood East
> about 10 years ago.
> I sent a hand-held in for repair and this is the truth:
> They admitted that they got so mad at the radio and the fact it was the
> second time back to them, they threw it on the floor and broke it into
> little pieces by their own admission.
> I called Kenwood in CA and they sold me a new radio at a reduced price.
> I hope I was only one in a million!
> BUT!!!!!
> Take your chances.
> 73
> Lowell W8QIY
> ----- Original Message -----
> From: "John Miller" <[log in to unmask]>
> To: <[log in to unmask]>
> Sent: Saturday, April 01, 2006 1:38 PM
> Subject: Re: Malfunctioning THF6A
>
>
>>I wouldn't' use kenwood east, I can count on 1 hand the people that have
>> had good luck with them. I don't' have the address but if you go to
>> www.kenwood.net there is a list of service centers link and that should
>> have it.
>>
>> At 01:02 PM 04/01/2006, you wrote:
>>>Hmmm, interesting John.
>>>
>>>The reviews I've read on EHam were all good, except for the equipment
>>>they
>>>didn't repair because they said original parts weren't available. People
>>>seemed happier with the East Coast facility than the West Coast; and I
>>>think
>>>the few comments on the TS-2000 group I'm on echo this.
>>>
>>>But, since it is out of warranty, he might consider a local dealer or
>>>service person.
>>>
>>>----- Original Message -----
>>>From: "John Miller" <[log in to unmask]>
>>>To: <[log in to unmask]>
>>>Sent: Saturday, April 01, 2006 9:09 AM
>>>Subject: Re: Malfunctioning THF6A
>>>
>>>
>>> > I'd have no idea but the info is on Kenwood's site and they can
>>> > probably
>>> > tell you if you call them. Stay far from Kenwood's supposed repair
>>> > place
>>> > in
>>> > VA though, nothing good has ever come from there with people I know
>>> > who've
>>> > sent stuff in there.
>>> > ----- Original Message -----
>>> > From: "Matthew Chao" <[log in to unmask]>
>>> > To: <[log in to unmask]>
>>> > Sent: Saturday, April 01, 2006 8:31 AM
>>> > Subject: Re: Malfunctioning THF6A
>>> >
>>> >
>>> > Hi, John! No, didn't turn that on, because my Yaesu picked up the
>>> > carrier. Looks like I'll have to send it back. Out of warranty, how
>>> > much do you think it might cost?--Matt.
>>> >
>>> > P.S. K8SP sent me the Kenwood service center address for East Coast,
>>> > but deleted it. Do you happen to have it?
>>> >
>>> > At 11:19 PM 3/31/2006, you wrote:
>>> >>just protect it well in a box allowing it at least 4 inches of padding
>>> >>and
>>> >>fill in the space around it well with peanuts and it will be safe
>>> >>enough.
>>> >>You didn't turn on the TX inhibit? though a reset should fix that if
>>> >>you
>>> >>did. Just trying to run thought everything before you send it back
>>> >>just
>>> >>in
>>> >>case. I've done that once.
>>> >>----- Original Message -----
>>> >>From: "Matthew Chao" <[log in to unmask]>
>>> >>To: <[log in to unmask]>
>>> >>Sent: Friday, March 31, 2006 10:16 PM
>>> >>Subject: Re: Malfunctioning THF6A
>>> >>
>>> >>
>>> >>Hi, Steve! Checked everything against another receiver as per
>>> >>another message, but no luck. The other radio hit the same
>>> >>repeater. And the PL was on. Thanks for the service info. What
>>> >>about getting a packing box; threw the old package away, and the
>>> >>radio's out of warranty.--Matt.
>>> >
>
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