Well, for my 2 cents worth; I had a very bad experience with Kenwood East
about 10 years ago.
I sent a hand-held in for repair and this is the truth:
They admitted that they got so mad at the radio and the fact it was the
second time back to them, they threw it on the floor and broke it into
little pieces by their own admission.
I called Kenwood in CA and they sold me a new radio at a reduced price.
I hope I was only one in a million!
BUT!!!!!
Take your chances.
73
Lowell W8QIY
----- Original Message -----
From: "John Miller" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Saturday, April 01, 2006 1:38 PM
Subject: Re: Malfunctioning THF6A
>I wouldn't' use kenwood east, I can count on 1 hand the people that have
> had good luck with them. I don't' have the address but if you go to
> www.kenwood.net there is a list of service centers link and that should
> have it.
>
> At 01:02 PM 04/01/2006, you wrote:
>>Hmmm, interesting John.
>>
>>The reviews I've read on EHam were all good, except for the equipment they
>>didn't repair because they said original parts weren't available. People
>>seemed happier with the East Coast facility than the West Coast; and I
>>think
>>the few comments on the TS-2000 group I'm on echo this.
>>
>>But, since it is out of warranty, he might consider a local dealer or
>>service person.
>>
>>----- Original Message -----
>>From: "John Miller" <[log in to unmask]>
>>To: <[log in to unmask]>
>>Sent: Saturday, April 01, 2006 9:09 AM
>>Subject: Re: Malfunctioning THF6A
>>
>>
>> > I'd have no idea but the info is on Kenwood's site and they can
>> > probably
>> > tell you if you call them. Stay far from Kenwood's supposed repair
>> > place
>> > in
>> > VA though, nothing good has ever come from there with people I know
>> > who've
>> > sent stuff in there.
>> > ----- Original Message -----
>> > From: "Matthew Chao" <[log in to unmask]>
>> > To: <[log in to unmask]>
>> > Sent: Saturday, April 01, 2006 8:31 AM
>> > Subject: Re: Malfunctioning THF6A
>> >
>> >
>> > Hi, John! No, didn't turn that on, because my Yaesu picked up the
>> > carrier. Looks like I'll have to send it back. Out of warranty, how
>> > much do you think it might cost?--Matt.
>> >
>> > P.S. K8SP sent me the Kenwood service center address for East Coast,
>> > but deleted it. Do you happen to have it?
>> >
>> > At 11:19 PM 3/31/2006, you wrote:
>> >>just protect it well in a box allowing it at least 4 inches of padding
>> >>and
>> >>fill in the space around it well with peanuts and it will be safe
>> >>enough.
>> >>You didn't turn on the TX inhibit? though a reset should fix that if
>> >>you
>> >>did. Just trying to run thought everything before you send it back just
>> >>in
>> >>case. I've done that once.
>> >>----- Original Message -----
>> >>From: "Matthew Chao" <[log in to unmask]>
>> >>To: <[log in to unmask]>
>> >>Sent: Friday, March 31, 2006 10:16 PM
>> >>Subject: Re: Malfunctioning THF6A
>> >>
>> >>
>> >>Hi, Steve! Checked everything against another receiver as per
>> >>another message, but no luck. The other radio hit the same
>> >>repeater. And the PL was on. Thanks for the service info. What
>> >>about getting a packing box; threw the old package away, and the
>> >>radio's out of warranty.--Matt.
>> >
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