The problem most likely is your USB connection. The Epson3590 may 
require a 2.0 USB connection whereas Windows 98se only supports 1.1 USB. 
In which case you will need to acquire a 2.0 USB card with its own 
drivers and then install it in your computer. Before buying make sure it 
will work with 98se and that you have an open and correct type of slot 
in which to install the card. The Epson site shows the interface as USB 2.0.

If the Epson3590 is backwards compatible with 1.1 USB, then go into 
device manager, locate the scanner, and review the properties to see if 
there are any indications of identified problems.

I would not bother with third party programs at this time. Most of them 
do a free scan and then offer to sell their product to fix whatever they 
found wrong. I question their legitimacy.

Tom Mayer

John Freibergs wrote:
> Hi,
>
> I just bought an Epson3590 scanner yesterday and I'm having trouble getting it to run.  When I install the drivers and connect the scanner I get the Epson Scan window.  When I press scan, it switches to preview and document type recognition and then I get the message "Cannot properly communicate with scanner.  Make sure the scanner is on, properly connected, and properly set up to scan.  If using a SCSI connection, restart your computer".  Or I just get the BSOD and "KEBUGCHECKEX:  called by c002aaf3  Error code is 44  Parameters: f97a7e50 0 0 0  system halted".  I've e-mailed Epson and they haven't been much help to this point. Though I'm still waiting for an answer to my last question. 
>
> I assume the problem is a conflict between the Epson driver and some other driver on my system.  But how do I figure out what.  And how do I work around it.  I'm running win98se and have a Pentium 2.8 processor with 512mb of ram.  Any help anyone can give would be appreciated.
>
> TIA
> John
>
> As an aside there seem to be a number of programs out there that claim to be able to analyze this issue.  Does anyone have any experience with any of them working.
>
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