The "missing" 8 MB of memory is likely being used by onboard video. You will
need to look in the computer manual to determine what type and maximum
amount of RAM in each slot. The software requires 128MB (assume it is in
addition to any other demands on the RAM). Since the 64MB is already fairly
well being used, you should add at least another 128MB in slot 1.

Try www.crucial.com . You can input the information about your computer, and
it will indicate the memory to use. Their memory is well respected, but
somewhat more costly than from other manufacturers. I have found Ultra
memory from www.tigerdirect.com  to be good and frequently on sale with
rebates (never have had a rebate problem with them). In fact, you might find
that you can buy more memory than 128MB at a cheaper price (as long as your
computer will handle it).

I hope this helps.

Tom Mayer

----- Original Message -----
From: "Lewis c Emerson" <[log in to unmask]>


Folks,

My son bought a software tax package without realizing that his machine
didn't have enuf' RAM.  The box says 128 MB are needed and he may have
only 64.  We ran Belarc Advisor and it reports:

                        Memory Modules

        56 Megabytes Installed memory

        Slot "0" has 64 MB
        Slot "1" is empty

The machine is a six-year or seven-year old Compaq Presario w. Windows 98
and a 500 MHz AMD K6-2 processor.  The case has on the front the number
"7360" and on a label on the rear is printed "Series CM0204".  I guess I
don't understand the 56 MB installed - I though it came in multiples of
64 only, so does this mean that he may have 8 MB that's bad?

Finally,  we'll need to know just what to order, and wonder if we can add
128 MB to the 64, or do we have to remove the 64 before putting in 128 -
i.e. can different capacity memory boards be mixed?

May thanks for help from two novices,

Lewis Emerson

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