Kanthi,
You need to reinstall drivers for the device. You may need to download them from the manufacturer's web site to reinstall. If it is a .exe file you should be able to simply "Open" or "Run" it and it will install itself. The instructions should be given on the downloads page.
Amy L
kanthigunawardena <[log in to unmask]> wrote: When i tried to connect to the Internet it says the modem is not working. When I tired device Manager there is a question mark on PCI modem. I have windows XP please.
Kanthi
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Thanks,
Amy Ledford
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