The scanner is USB 1.1 compatible.  When I go into
System/Device Manager it doesn't show at all.  It only
shows under the seperate Scanners and Cameras icon in
control panel.  When I closed every running program
per Epson's suggestion and tried reinstalling the
drivers I got an entry under System/Device Manager
until I tried to use the scanner and got the BSOD
again.  After I rebooted and checked System/Device
Manager the entry had vanished.

John

--- Thomas Mayer <[log in to unmask]> wrote:

> The problem most likely is your USB connection. The
> Epson3590 may 
> require a 2.0 USB connection whereas Windows 98se
> only supports 1.1 USB. 
> In which case you will need to acquire a 2.0 USB
> card with its own 
> drivers and then install it in your computer. Before
> buying make sure it 
> will work with 98se and that you have an open and
> correct type of slot 
> in which to install the card. The Epson site shows
> the interface as USB 2.0.
> 
> If the Epson3590 is backwards compatible with 1.1
> USB, then go into 
> device manager, locate the scanner, and review the
> properties to see if 
> there are any indications of identified problems.
> 
> I would not bother with third party programs at this
> time. Most of them 
> do a free scan and then offer to sell their product
> to fix whatever they 
> found wrong. I question their legitimacy.
> 
> Tom Mayer
> 
> John Freibergs wrote:
> > Hi,
> >
> > I just bought an Epson3590 scanner yesterday and
> I'm having trouble getting it to run.  When I
> install the drivers and connect the scanner I get
> the Epson Scan window.  When I press scan, it
> switches to preview and document type recognition
> and then I get the message "Cannot properly
> communicate with scanner.  Make sure the scanner is
> on, properly connected, and properly set up to scan.
>  If using a SCSI connection, restart your computer".
>  Or I just get the BSOD and "KEBUGCHECKEX:  called
> by c002aaf3  Error code is 44  Parameters: f97a7e50
> 0 0 0  system halted".  I've e-mailed Epson and they
> haven't been much help to this point. Though I'm
> still waiting for an answer to my last question. 
> >
> > I assume the problem is a conflict between the
> Epson driver and some other driver on my system. 
> But how do I figure out what.  And how do I work
> around it.  I'm running win98se and have a Pentium
> 2.8 processor with 512mb of ram.  Any help anyone
> can give would be appreciated.
> >
> > TIA
> > John
> >
> > As an aside there seem to be a number of programs
> out there that claim to be able to analyze this
> issue.  Does anyone have any experience with any of
> them working.
> >
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