The cable modem is connected to a USB port? If the original recovery disk was scratched, I don't think you could have made a better copy. The copy wouldn't be scratched but it would have fallouts where the original was scratched and dinged.  Maybe you're missing some critical files. Try updating the drivers for your USB ports in device manager.  Better yet, go buy a NIC card for $10 and use a Cat 5 cable to connect rather than USB. It's a better connection anyway.

>My son is running an HP system ~5 years old on W98.  Recently he had a
>crashed that brought the system down.  He was able to recover from that
>event with the recovery disk, but then while a friend was trying to
>update his MacAfee AV for him the system locked up.  While trouble
>shooting that problem we found the power switch needed to be rewired
>which we did.  The recovery disk we were using was the original and was
>giving us some problems.   Since it was kind of scratched up so we
>burned a copy and that seems to have been OK.   At that point the
>system was reinstalled.  We can see the devices and drivers in the
>system manager BUT we are unable to get the cable modem to "talk" to
>the system.   We were able to do this after the first recovery.  The
>cable people said the modem is fine on their side and their diagnostic
>says it's not communicating with the computer.  How do we trouble shoot
>this?   Where do we start?
>


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