----- Original Message -----
From: "Paul Karagianis" To: <[log in to unmask]>
Sent: Tuesday, January 25, 2005 3:31 PM
Subject: Admin: Service Outage 01/25/2005


> This posting is on the ADMIN topic, please be careful with replies.
>
> I'm posting this on the ADMIN topic because today's service outage
> was nastier than usual.
>
> We had a reoccurance of a minor disk error at 11:00 that I thought
> might be a cable problem, so I attempted to tighten the suspect
> cable, knocking the RAID array senseless.  The system was back
> up at 11:20 *with substantial damage* to transient files and at
> least one system configuration file.  Listserv was not functional
> and I took the WWW interface down as an afterthought some time
> later.  Listserv was up and (mostly) down until 15:30 local when I
> finished cleaning up one type of damage.  This involved deleteing
> inbound mail files that had arrived from around 10:55 to 11:20,
> and it's probable that some legitimate postings were deleted along
> with the spam and bounce mail... I'm guessing 10 to 20.  The WWW
> was restarted at 16:25.
>
> The system looks fully functional at the moment, but I susect that
> some more subtle problems will be cropping up over the day or two.
>
> SJU apologizes for the inconvenience.
>                                                     -Kary