Try the Startup/Shutdown troubleshooter. Open Help and support, search
on "Shutdown"
to activate it.
Michael Pilla wrote:
>For some reason, my Windoz XP Pro, SP2, no longer shuts down (or restarts).
>
>If I select shutdown (or restart), any remaining programs are closed, then I
>have a blue screen (not BSOD) and nothing further happens. I've waited 20
>minutes to see if there was something taking an inordinate amount of time.
>However, invariably, I must hold the power button in for a few seconds for a
>forced shutdown. Boot-up appears normal.
>
>
>
>
PCBUILD's List Owners:
Bob Wright<[log in to unmask]>
Drew Dunn<[log in to unmask]>