This information may help. http://support.microsoft.com/kb/311564
Tom Mayer
Russ Cox wrote:
> I have a Compaq Presario 7478 that I had given to a needy family. It
> was running Win XP and was running really slow when I checked it out.
> Restored to the restore point I established when i gave it away in
> January, but then couldn';t get a Start button, or taskbar or anything
> but the desktop screen. Tried reloading XP over the existing
> installation and got the Desktop icons back including Start. But
> couldn't install any software - missing some critical files. Ended up
> clearing the disk with Killdisk (wrties 0's over the entire disk).
> Then tried installing XP again. Installation stops every time with a
> message "IRQL_NOT_LESS_OR_EQUAL" and Windows has shut down to protect
> your computer.
> I was able to load Win 98 ok, and then a copy of Windows XP
> Professional. But when I again cleared the HD and tried to load XP, I
> got the same message. And I did try it with a different XP CD. What
> can be the problem? The computer worked fine when I first gave it away.
>
> Do you want to signoff PCBUILD or just change to
> Digest mode - visit our web site:
> http://freepctech.com/pcbuild.shtml
>
The NOSPIN Group Promotions is now offering
our special coffee mugs and mouse pads
with the PCBUILD logo... at a great price!!!
http://freepctech.com/goodies/promotions.shtml