Joe,

When did KDS start paying for return shipping? Last time I dealt with them
they didn't even want to issue an RMA even though I had a 3 year warranty. I
have another on on the floor here that blew the high voltage transformer in
less than two years(no abnormal voltage problems) and have had issues with
every one(twelve) that I purchased. They are off my Christmas list
permanentaly.

Jeff



> HI,
>
> Skip office depot and save your gas. - call kds directly, they will send
> a new unit out and a call tag for the old one.
> Unless office depot buys them without a 3yr warranty program.
>
> Thanks and have a Great Day!
>
> Joe Lore
> =============================
>
> PCBUILD Digest - 11 Apr 2004 to 12 Apr 2004 (#2004-104)My old Gateway
> monitor finally died and I purchased a KDS 17" monitor (non-LCD) from
> Office Depot.  The monitor is performing well except for a rare,
> nanosecond-type white flash.  My main concern is that it emits an
> electrical-type smell that ebbs and flows.  It reminds me of "fried"
> electrical wires.
> I have 14 days to return this product for a full refund.  Can this smell
> be considered normal for a new monitor or am I correct in being
> concerned? Thanks in advance for any help. Sharon

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