Hi.  I got an email like that in three out of four of my
emailboxes.  Having received an email a few months ago that Earthlink sent
to all its subscribers, I knew it wasn't legit, and knew not to submit my
credit card info via a website in an email, since the link in the email can
direct a user to a totally different site.  I did try to report it;  not
sure if my report got through.  Another clue to me that the email was
fraudulent is that it came to my other mailboxes and not the primary one
under which my account exists.  Silly people.  <smile>

Peggy

At 06:50 PM 12/27/2003 -0500, you wrote:
>Hi, Peggy,
>I forwarded Paul's email about this to several friends who are on Earthlink.
>One friend wrote back.  She sent a copy of a phoney email she had received
>which I'll paste here:
>      Dear Earthlink valued customer,
>We regret to inform you, that we were unable to charge your card. This
>maybe due to our payment processing failure, billing system overload,
>invalid card number, exp date, daily limit, insufficient funds, or other
>reasons. We need you to re-enter valid payment and verification information.
>
>        Click here to continue payment verification process -
>https://earthlink.net/payment/verification.cgi
>        Your information will be submitted via a secure server. Earthlink
>keeps all of your contact and billing information confidential and private.
>
>~end of phoney email~
>
>My friend Anna notified Earthlink of this, and she received this reply from
>them:
>
>Dear Anna,
>Thank you for contacting us.
>We apologize for the confusion. We understand your inquiry regarding the
>email you have received.
>The email you received and its corresponding web site are fraudulent, and
>are in no way associated with EarthLink.
>We were made aware of this site recently and took immediate steps to contact
>the host of the site, to have it removed from
>service.
>For future reference, EarthLink will never ask you to respond to an email
>with sensitive information like your full credit
>card number. We recognize that email may not be a secure way to send such
>important information.
>The only place EarthLink would direct you to update your personal
>information would be through the My Account page:
>http://myaccount.earthlink.net
>
>Before submitting any personal information in response to an email that
>appears to be from EarthLink, please visit our
>"Verify a Website" tool in the upper right corner of the EarthLink Support
>Center. http://support.earthlink.net
>Simply type in the Web address, and, if it's a legitimate Web site supported
>by EarthLink or an EarthLink partner, we'll
>connect you to the site. If the Web address is NOT legitimate, we'll notify
>you and report the address to our Fraud
>department.
>Also, our exclusive spamBlocker service protects you from receiving most
>fraudulent emails. For more information on
>spamBlocker, and additional ways to identify and avoid online scams, please
>visit:
>http://www.earthlink.net/fraud
>
>Please let us know we may be of further assistance.
>Chase Y 2419
>EarthLink Electronic Customer Support
>EarthLink, Inc.
>~~~~~~~~~~~~~~~~~~~~~~~
>~end of pasted message from Earthlink~
>
>So as Paul said in his post to the list, "be careful out there".
>
>Love,
>Helen
>
>
>
>
>
>At 03:30 PM 12/27/03 -0800, you wrote:
> >Hmmm, well they all seem to have the same passwords as I gave them, so I
> >guess I'm okay.  I just wonder how someone could have gotten a password to
> >your other mailbox when they'd have to be able to log in as you in the
> >first place, with your primary username and password, wouldn't they?  Weird.
> >
> >Peggy
> >
> >At 05:47 PM 12/27/2003 -0500, you wrote:
> > >That's what I meant, Peggy, your other mailboxes under the main one.
> > >
> > >Paul

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