Most likely this is not your problem but it did happen to me. The
folding output paper tray is held on to the printer frame or body in two
small places. Well one of the placed broke off and fell into the
printer. I had no problems for a few weeks but all of a sudden I had a
paper jam every time I tried to print. The envelopes would print fine
but not the paper. I took the unit apart from the bottom door. I was
very careful to notice and mark where everything went and sure enough I
found the little broken piece of plastic logged into one the paper
paths. Fun stuff. I hope you find your Also about three years into the
life of mine I had to call for help. There were very nice and very
knowledgeable about the printer but that was four years ago. I was very
happy to see that such an old printer is XP compatible too.

Angela Bretz wrote:

>I just bought a used Lexmark Optra E+ /w new printer cartridge. I installed the driver in win98, just fine but when I go to print the test page the printer will not pull the paper straight in and I get a paper jam every time. I've taken the bottom plate of and cleaned the roller what guides the
>paper in, with no results. The printer works fine when I put in an envelope it guides the envelope straight through. But it still doesn't print anything. I don't know what else to do.Please help!
>

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