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Date: Sat, 11 Jun 2005 20:09:46 -0500
From: Dianne Erdos-Rush <[log in to unmask]>
Subject: WIN XP CLEAN INSTALL PROBLEM
Hi,
After the computer crashed, I did a clean install of Windows XP Pro. I got
a strange error message at the same point two times. So I thought, well,
maybe the disk is corrupted or something. So I attempted a clean install of
Windows XP Home. Same message, same time:
A PROBLEM HAS BEEN DETECTED AND WINDOWS HAS BEEN SHUT DOWN. BAD_POOL_CALLER
FOLLOW THERE STEPS TO CORRECT THE PROBLEM:
-CHECK TO MAKE SURE NEW HARDWARE OR SOFTWARE IS PROPERLY INSTALLED.
-IF PROBLEM PERSISTS DISABLE OR REMOVE NEWLY INSTALLED HARDWARE OR SOFTWARE
-DISABLE BIOS MEMORY OPTIONS SUCH AS CHACHING OR SHADOWING
TECHNICAL INFO: STOP: 0X0000008E
KMIXER.SYS - ADDRESS FAE30B08
I dont understand, I was installing the operating system, no hardware was
attached to the computer except the mouse and the monitor and the keyboard.
No software was installed since it was a clean install - hard disk
formatted.
I unfortunately did get the exact specs on the computer, it has 128 MB of
RAM.
Help.
Thanks a million.
Dianne
Diane,
A quick search of Microsoft's website indicates that the stop message you
are getting relates to faulty memory:
http://support.microsoft.com/default.aspx?scid=kb;en-us;315335. One symptom
that you describe, that you get the error message at the same point, would
suggest to me a hardware related problem. Don't know the 'why', but try
placing a different stick of memory and try again.
Chris Ryan
[log in to unmask]
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