The Western Digital install disc has this very issue discussed, I believe. I hope you are running Windows XP. I am not sure about the WIN 2k issue they discussed, but I know this was specifically mentioned in the documentation that comes with the Western Digital hard drives.
I am also aware that there is the surprise of the fact that the drive size is not EXACTLY measured the same way on the packaging as Windows measures it.
Wish I was more helpful, but I am very confident that this is a known issue that the manufacturer could assist with.
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