I have been trying to remove a virus from a compaq
7000 computer. The computer is on Star Band internet.
I have user Klez remove tool from Symantec and
rescanned with Norton antivirus which says no virusies
on the machine, but internet explore 6 mail still well
not let me open any attachments. I have even restored
the hard drive with compaq QuikRestore to out of box
shape. When I go to email I get 1 email that says I am
infected with w32.klez e@mm, I do not open but let
tell norton antivirus to dellete it. and the same
thing happens???

Any help out to solve this problem

Thanks
Stephen

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