When I try to scan, get message "unable to locate driver."  Setup wizard 
shows no scanner installed. When I try to use CD-rom to install driver,
" previous installation is detected and installation cannot proceed without 
uninstalling."  Under "Add/Remove Programs," highlight driver, get message 
"could not open INSTALL.LOG file."  Previously, when I could remove the driver 
from "Add/Remove", I went  through all instructions to uninstall (including 
deleting "twain & twunk & prms folders").  Tried to re-install and always come back 
to "previous installation detected."  Online support hasn't helped - there's 
one short line for questions or problems.  I'd like to stop going around in 
circles.

Elaine Farmer

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