You probably need a BC-21e "printhead cartridge". The ink cartridges come
with it. The cost is approx. $50.00. I had the exact same problem with my
Cannon C5500 Multipass printer. Cannon says they malfunction (expire) about
every two years. Hope this helps.
Best Regards,
Chris
----- Original Message -----
From: "Rick Lindstrom" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Friday, January 24, 2003 1:15 PM
Subject: [PCBUILD] Printer problem


> I have a Canon BJC-5000 printer that is experiencing an odd problem.
> Researching the internet has turned up nothing, and I'm hoping that
someone
> on the list might have an idea.
>
> This printer uses three types of cartridges;
>
> BC-21e (with color and black)
> BC-22e (for photo printing)
> BC-23  (black only)
>
> At any given time, there are two cartridges mounted according to what you
> are doing, and the usual setup is one BC-21e and one BC-23 for normal
color
> printing. For photo printing, you take out the BC-21e and put in the
BC-22e
> photo cartridge, and you can also do straight black and white printing
> using a BC-23 in both positions.
>
> The problem is that the printer refuses to recognize a BC-21e cartridge. I
> have two, and neither is recognized. It prints fine with the photo
> cartridge in place or two BC-23's.
>
> Last time this happened, I bought a new BC-21e, and the printer worked for
> the few pages I printed before I turned it off and didn't use it for a
> while. When I turned it on again, it came back failing to recognize the
> cartridge. I know it's not empty, and you get "cartridge empty" messages
> from the printer when that happens anyway.
>
> Any ideas?
>
> Thanks-
> ~~~~~~~~~~~~~~~~~~~~~
> Rick Lindstrom
> <[log in to unmask]>
> Tallahassee, FL. USA
> ~~~~~~~~~~~~~~~~~~~~~
>
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