We have encountered the darnest problem connecting one computer on our LAN
to the internet using either InterNet Explorer or Netscape.  We continue to
get a message that there is a problem with the Win98 windows extensions.

We first suspected a network hardware problem.  The connection light remains
lit on the NIC.  Computer can "see" and "browse" other stations on the LAN.
Computer can Ping other stations and the router and can print to network HP
Printer Server so physical connection looks good.  Still, we uninstalled and
reinstalled the NIC.  It passed mnfgr's diagnostic testing.  No conflict
showing in Device Manager.  Substitute computer plugged into the same
connection with the same T-base 2 patch cable connects through to ISP so
appears that the physical connection is good to the hub and from the hub to
the router to the ISP.

So we suspected an OS network configuration problem.  We ran Win98 File
Checker and did not get an indication of file corruption.  Used add/remove
programs to reinstall and reconfigure IE to connect through LAN.
Uninstalled all protocols, powered off, and then reinstalled NetBEUI for MS
LAN, IPX/SPX for HP Print Server & TCP/IP for internet.  Confirmed that each
protocol is bound to 3Com NIC.  UserName is unique and Work Group name is
identical.  We confirmed that station has a good TCP/IP address from DHCP.
Confirmed Gateway address & DNS addresses from ISP.  WINS is disabled.


That's it;  we are at a loss.  Has anyone an idea why this computer cannot
connect to the internet or a suggestion how we might proceed?

Tommy Holmes, Jr.
[log in to unmask]

         PCBUILD maintains hundreds of useful files for download
                     visit our download web page at:
                  http://freepctech.com/downloads.shtml