Try each of the possible parallel port settings in the BIOS -- EPP, ECP,
etc. Also try switching the print format (RAW, etc.) if the OS you are using
allows this in the printer setup.

Regards,

Charlie
(MCSE, MCSA, A+, Network+, MCPx8, CCP, watch this space for more letters as
they become available!)
----- Original Message -----
From: "William Knight" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Monday, April 08, 2002 6:03 PM
Subject: [PCBUILD] Printer issue ...


> Has anybody else experienced this?  Usually I can figure stuff out but
this one has me a bit stumped....
>
> I have a user who was repeatedly complaining about the performace of their
PC as well as the fact that the printer was going "crazy".  I made several
attempts to remedy the problem but it would always seem to come back.
Besides running slow, when attempting to print a <random> document the
printer lights would all start flashing and it would print out approx. 5
pages worth of "script" or symbols.  This would fill a few lines of each
page.  Same thing with a test page.
>
> As the PC was loaded with tons of junk I decided to reformat <to remedy
performance> and added some memory.  Everything was great for about four
weeks now I get the call.... it <the printer> is doing it again.  I tried a
different printer <known working> and got the same result..... flashing
lights, garbled symbols and script.
>
> When I reformatted the PC I saved some of the documents that the user
re-uses <Excel worksheets, Word docs., etc.> on a different partition.
>
> Our anti-virus hasn't found anything within those files... although it was
the last "link" I could think of.
>
> The printer is a regular old HP DeskJet 840C <Parallel>, Win98, Compaq PII
400 DeskPro... nothing crazy.
>
> Any help would be much appreciated...
>
> Bill
>
>          PCBUILD maintains hundreds of useful files for download
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