This is an old story. You have to clean the actual printing
mechanism, not just the rollers. See
http://www.hp.com/cposupport/printers/support_doc/bpa00489.html
. I have used both methods on a 690c, and they both work fine,
though the method using the Kit which you can purchase from HP
is a little easier. You may have to clean it more than once by
either method.
Good luck.
David Jonathan Justman
On 16 Jan 2002, at 13:49, Ron Bain wrote:
> I have a HP 672c printer. I am getting random horizontal lines through
> the text, but not on every line. The lines do not cover the space
> between words. Many times the last word in a line is clear.
>
> I purchased a new ink cartridge. No change.
> I cleaned the rollers in the printer. No change.
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