If you plug a phone into that jack, does it get a dial tone?  If
you plug it into the modem, does it get one?

  Frankly, this sounds like lightning damage to me.  It's possible to
get surge suppressors that include provision for the modem phone
line, and if you live somewhere that gets thunderstorms, I think
they're worthwhile.

David Gillett
A+, MCSE, CCNA, unemployed


On 12 Jun 2001, at 20:50, Robert Flynn wrote:

> A friends computer will no longer connect, he gets an error saying no dial tone.
> We have ruled out any problems with the phone lines or using the incorrect jacks
> on the modem. Device Manager says the modem is working properly. Tried connecting
> using HyperTerminal but got same error message of no dial tone. Tried to update
> drivers but response was that the best driver was being used. The modem is a
> Rockwell HFC 56k Data Fax PCI Modem and is on com port 3. There was a storm in
> the area the night before his modem stopped working, could this have destroyed
> his modem? Is there a way to tell if the problem is his modem or something else?
> Thanks for any info, Bob
>
>                          PCBUILD's List Owners:
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>                        Drew Dunn<[log in to unmask]>
>

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