Larry and Richard,

Used F10 to go into BIO's but could not find anything relating to my USB
port to enable or disable.

I did install the software before installing the hardware andthe scanner
was powered up.

Compaq answered me and said to remove all references to the USB port in
Device Mgr in Safe Mode and then reboot.

I did that and it reinstalled the USB ports, but it still didn't work.
Tried both USB ports with the same result.

Need to find a way to check to see if the USB port is in fact working.

Lew

Date:    Sat, 6 Oct 2001 16:33:47 -0600
From:    Larry Fisk <[log in to unmask]>
Subject: Re: USB Port Not Working - I Think

Lewis;
Compaq usually uses the F10 key  to access bios
turn the machine on with the F10 key depressed.
The USB port should show up in device manager.

There is usually an order which the scanner and software are installed
Many times you are to install the software first, then hook the scanner
up.
check HP website for install instructions.


 Larry Fisk
         Fisk Computers
           Fruitvale, Idaho

Date:    Sun, 7 Oct 2001 14:17:59 +1300
From:    unclerichard <[log in to unmask]>
Subject: Re: ] USB Port Not Working - I Think

With USB you have to install the software first.  Then, make sure your
scanner/printer is powered up and on line before starting up your
computer
again.

Richard Innes
Auckland New Zealand
[log in to unmask]

----- Original Message -----
From: "Lewis M. Russakov" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Saturday, October 06, 2001 2:25 PM
Subject: [PCBUILD] USB Port Not Working - I Think


> Just installed a new HP Scanner, connecting to my USB port.
>
> Scanner would not work.
>
> Reconnected to parallel port and scanner works.
>
> 1. How do I check to see if UBS port is working?
>
> 2. If it is not working, how to I get it working?
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