Hi Suzanne.

The monitor problem sounds like you may have:
1) A faulty video card.
2) A faulty monitor.
3) A fault on the connection between the video card & the motherboard.

My first suggestion would be to have your video card checked. If there is a
problem with the card, it might be making the monitor turn off, or go blank,
as the video card is what sends the information to the monitor, if this is
broken, then the monitor will not function correctly. The video card is
basically your monitors engine :) - Video cards are quiet cheap, and maybe
even worth replacing if it continues.

My second guess would be the monitor maybe faulty, but this is unlikely, as
the monitor does display at first, then shuts off.

Last but not least, it could be the connection between the motherboard and
the video card, try changing the video card to another slot on the
motherboard, this will determine if it's the connection between the video
card and the motherboard playing up. Lets hope this one isn't the case.

As for your PC freezing, Are you running a lot of programs at once?, do you
have an up to date virus checker on your machine? are the programs that are
installed on the machine installed correctly? a lot of things can cause
computer locks ups, please give me more details.

Cheers,

Joshua.



-----Original Message-----
From: PCBUILD - Personal Computer Hardware discussion List
[mailto:[log in to unmask]]On Behalf Of Suzanne Hann
Sent: Thursday, 2 August 2001 9:48 AM
To: [log in to unmask]
Subject: [PCBUILD] Computer problems when accessing web sites


Our computer has had many problems lately with it blacking out, and causing
us to restart the computer, go through a scan disk, when accessing web
sites.
 It is like the monitor shuts off, and there is no way to get back online
unless you shut down the computer, restart it, and wait for it to go through
a scan disk.  Then you go back onto your isp, and within minutes of
"surfing"
the web, it does it again.  Could this be a hardware problem?  Our computer
is an Intell Pentium II, 64 MB RAM, with Windows 98.  The computer has been
having this problem for quite awhile now, and then crashed about a month
ago,
losing everything, and having to start all over again...  We hoped the
problem would not continue, but it did.  There doesn't seem to be much
problems with it except with going on the internet to search a web site.
Although sometimes it freezes up, even when not on the internet at all.  The
computer is just 3 years old, and we are getting very frustrated at its
performance.  Can someone please help??  Any suggestions on what it can be?
Your help will be greatly appreciated.

Thank you.
Suzanne Hann

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