I installed ZoneAlarm version 2.1.44 (the latest version) on my Win 2K
machine. The installation went okay, as did the setup. I connect to the
Internet on a DSL line with a VPN connection using an Intel Pro/100+ Mini
PCI NIC. Up until that point the connection had been working well. When I
attempted to disconnect my DSL connection, an error message popped up:
"Error Disconnecting. It's not possible to disconnect at this time. This
connection may be using one or more protocols that do not support Plug
and-Play, or it may have been initiated by another user or the system
account." And the system froze. I went into Task Manager and closed the DSL
connection through that. But then when I tried to shut down the system it
froze again. I powered down, restarted, and disabled ZoneAlarm. I emailed
ZoneAlarm support almost 2 weeks ago, but no response yet. Anyone have
insight as to what the problem could be and how to solve it?

Thanks,
David Landau

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