I had this problem with another scanner.  It turned out that the brightness
on the controls was set too low on installing the scanner drivers.  If your
scanner "adjustments" has a "default" setting, try using that first.

Doug

At 9/7/2001 04:34 PM, Louie wrote:

>i'm having a problem with a Umax Astra 1220p scanner
>(running on W98 through the printer port, Dell Model L800r, Pentium III,
>800 Mhz) it appears to be running normally, but the image it produces is
>just solid black. when i run Test32.exe, it comes back with "scan successfull"
>
>i installed the new VistaScan v. 3.51 but it still did the same thing.
>anybody ever had this problem before?

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