It sounds like a driver problem. I suggest that you remove the
modem and go to the control panel / add delete hardware
and delete the modem and its drivers. Then replace the
modem and try to reinstall your drivers. It may not work,
but it is a start until someone comes along with a better idea.
Dean Kukral [log in to unmask]
----- Original Message -----
From: "Terrence Nolley" <[log in to unmask]>
Sent: Monday, July 02, 2001 10:16 AM
Subject: [PCBUILD] Serial Controller problem
> Hello,
>
> I've recently come across and issue with a Compaq Presario 5240
> model. While trying to install the OEM drivers for the original modem,
> I continue to get the error message modem device is not responding. The
> modem was working find before the hardrive was recently formatted. I
> notice in the Device Manager setup there is an yellow question mark
> beside the PCI Serial Controller device. Originally the modem was
> configured on COM port 2. But now the during the installation of the
> modem drivers the computer on recognizes COM port 1. I would really
> appreciate any assistance on this issue.
>
> --
> Terrence K. Nolley
> Valdosta State University
> Instructional Technology Support Specialist
> Office #: (229)259-2581
> Voice mail #: (229) 879-5829
> Fax #: (229) 333-7182
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