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Date: | Sat, 23 Jun 2001 12:18:59 -0400 |
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Jennifer,
First thing i would try is removing all the USB stuff from device manager,
and let Windows redetect and install the USB drivers. You might also want to
check Dells site for any driver and/or BIOS updates.
Glenn
----- Original Message -----
From: "Jennifer Weinblatt" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Friday, June 22, 2001 11:45 PM
Subject: [PCBUILD] missing driver
> I had a big crash and needed to reinstall Windows 98 onto my Dell
Inspiron. When I started up, I get a small blue window that says "driver
not found". That might be a hint to my big problem. The computer no longer
recognizes that I have a USB port for my printers. Other USB devices I have
seem to work, but not my printers. I tried reinstalling the printer
software, but the software now seems to think that no USB exists on my
computer. I ran Dell Diagnostics, but it cannot sense anything is wrong. I
don't know what else to try. I really hope I won't have to buy a new cable
and connect my printer the old fashioned way instead of USB. Can someone
help me? Thank you very much.
> J. Weinblatt
>
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