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Tue, 20 Jun 2000 11:18:20 -0400 |
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Hello everyone,
After a thunder storm, I received a call from one of my relatives.
He told me that he was no longer able to access the internet. (Dell
computer and DellNet ISP) First, I tried running alittle built-in
program that came already installed to check the modem. The program check
parameters such as: modem,hardware,port,dialtone etc... Every parameter
pass except the dialtone section. So I disconnected the cable on the
modem end (there's only one cable with this system no in and out cable
needed) and connected a phone directly to RJ-11 port in the wall. At that
point I was able to receive a dialtone. When I decided to plug the cable
back into the modem, I was not able to get a dialtone anywhere in the
house. So I don't know if it's a modem problem or my phone line that
needs to be inspected.
Terrence Nolley
Valdosta State University
Media Center
E-mail [log in to unmask]
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